FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: What is the MOQ ?

A: For stock goods, the MOQ is 100pcs. For customized products, the MOQ is 1000pcs.

Q: How do you control the quality?

A: We will make samples before mass production , and after sample approved, we will begin quantity production. Doing 100% inspection during production , then random inspection before packing.

Q: Can I have a custom designed sample?

A: Yes , we have professional designer ready to service .we can help u design , and we can make new mold according to your sample.

Q: Can we do the logo printing and color painting ?

A: Yes , we can print your logo according to your AI artwork ,and paint according to your PANTONE CODE.

Q: What is the delivery time?

A: Normally the delivery time is 30days. But for stock goods , the delivery time can be 7-10days.

Q: Is there breakage during shipment?

A: Given the inherently fragile nature of glass, there will almost certainly be breakage during transit, but it is usually minimal (losses of less than 1%). Fusion is not responsible for breakage unless it is due to gross negligence on our part.

WANT TO WORK WITH US?